*NOTE: The title was my attempt to bring some lightness to the topic, but has apparently got some folks thinking it is a typo. No, I really did mean “more better,” and if I’m the only one who thinks that’s funny, so be it! It wouldn’t be the first time….. đ Â
Thereâs actually little here that just deals with only virtual challengesâas we’ve learned through our research at BEabove Leadership, much of it is simply best practice in all teaching and learning. But in the distance learning world, we believe we probably need to lean into these things even more because of the challenges imposed by the structure of being separate from each other. It isnât really how we are meant to learn. For thousands of years, weâve learned by watching and practicing, by hearing stories from the elders while huddled around a campfire, by being with and near each other. But right now, we canât always be together in person, so the question is, how to make it as good as we possibly can?
#1. Create Real Connection. In other words, give everyone a voice in some way that is more than âWho has a question?â This may be the most obvious, but it is also the most critical. Why? There are probably two key reasons:
- Having people make their own connections rather than just listening in promotes their neuroplasticityâthey have to make the neural connections in their own brains. And if they know they are going to be asked to participate, reflect, and respond, their brains stay more alert.
- As social animals, we need to feel connected and safe in a learning environment.
Here are a few examples (of course, use the chat function for these if there are a ton of people and/or you need to manage time tightly):
- Use a provocative check-in question as you start the session.
- Have them rephrase what you just said in their own words.
- Ask, âWho will be âDevilâs Advocateâ about what I just said?â
- Ask for specific examples from their own lives.
- Ask who can think of a joke that relates to what weâve been talking about? Or just ask for a good joke.
- Create one-to-one engagement time with an individual who has a classic example or challenge.
- Use âbreakoutâ rooms where people can discuss in smaller groups or pairs.
- As much as you can, read replies out loud to really bring their voices in. If a very large number of people, have an assistant monitor the responses and pull out a few to highlight.
- Have some sort of fun GIF or sound or visual when someone makes a really great point or provides the perfect segue to the next topic.
#2. Make the Learning Multi-Sensory. The more neural pathways we have associated with something, the more interesting and memorable it becomes. Even simply using slides will bring in visual associations â and making these compelling, visually interesting and unusual will lock in learning more than providing the visual version of whole bunch oâ lists. (The brilliant scientist Dr. Lisa Feldman Barrett uses a GIF of electric towers jumping rope to illustrate one of her points and it is unforgettable.) But more than just nice pics, we can involve all the senses, even in the virtual space.
Here are a few examples of things you can do:
- Ask them to stand and embody what you are talking about; and/or create a simple exercise involving moving their body in some way.
- Give them homework to bring to the next class something for each of the five senses which represents what they just learned. In other words, what is a visual image that captures this idea? What is the smell of it? What is the sound of it? What does it feel like? What does it taste like? And/or ask this in class. Believe me, it will really get those neurons firing! They can either show on video or tell in chat.
- The brain is trained to pay more attention to what it hasnât seen before, so use odd or unusual pictures, videos or GIFs.
- Tell illustrative stories with sensory detail. When you are lecturing or trying to make a point, the more senses you bring in, the more people will put themselves in the picture, their brains mapping your story along with you.
#3. Provide Both Structure and Freedom. Broadly speaking, the left hemisphere of the brain is more keyed to the known, the predictable, and the orderly, while the right prefers the new, the open, and the unstructured. In all training, itâs important to think about bothâin virtual learning, the right hemisphere often gets a bit neglected as we strive to provide all the necessary information. The truth is, learning is much more impactful when the instructor pays attention to both.
Here are a few examples of things you can do:
STRUCTURE
- Be very clear about what youâll do and when.
- Let participants know how long certain activities or discussions will be, and be reliable (also about class starting and ending times).
- DO provide clear and simple written (or on slides) data/lists/instructions when important.
FREEDOM
- As mentioned above, look to provide the unexpected and unusual. The joke or cartoon no one has heard before, the visual image, the video, etc.
- Dance with the energy of the group, donât be afraid to go down a few ârabbit trailsâ that might be slightly off topic if there is energy and enthusiasm there.
- Do things that make you more human and relatable. Wear something unusual and
interesting. Invite your (well-behaved) animals to join you (my cats often come on at the beginning of my classes and then get bored and go away).
- Co-create â leave room in the curriculum for the participants to shape thingsâthis could be topics they want you to cover, or it could be organizing âteach-backsâ from individuals or groups.
#4. Be Stimulating But Not Stressful. Our prefrontal cortex is highly attuned to stress. Keeping things interesting and novel and will be stimulating to this part of the brain (which we definitely need for learning). Overwhelming students with too much information, information that is beyond the scope of where they are, or mind-twisting assignments can overload this part of the brain. On the other hand, a droning voice, slides that are nothing but data and lists, and a pure lecture style with little interaction will have the participants seriously under-stimulated and most likely checked out.
Here are a few examples of things you can do:
TO MANAGE STRESS
- Calibrate, calibrate, calibrate. Make sure you have a very good sense of where your students are and what is the next place to take them. Many amazing experts sometimes forget that what is obvious to them is NOT to the average person. Assuming significant prior knowledge that is not actually there can create stress, anxiety and even shame. This is another reason to keep your slides simple and clear.
- Be sensitive and allow a great deal of choice when doing emotional work. If a student is processing trauma, they can be more impacted by what might be for someone else completely innocuous.
- Provide clear expectations but also look for ways to give students some capacity to exert control over their experience. In other words, be up front about what is negotiable and what isnât. Giving people a sense of control is one of the key ways to manage stress.
TO CREATE MORE STIMULATION
- As mentioned above, look to provide the unexpected and unusual. The joke or
cartoon no one has seen before, the unexpected direction. One of the key issues with virtual learning as a participant is that our brains can go into a bit of a groove, thinking we know what to expect (or even planning to catch up on email while we attend a class). When the instructor doesnât go into the same old groove, the brain says âOh, wait a minute, whatâs this?â and pays much more attention.
- Be variable and melodic with your voice. Instructors with flat voices that have little âprosodyâ (that is, they donât go up and down in tonal range) create less connection with their students and generally donât provide enough stimulation to the brain. If youâre not sure about yours, have a trusted friend listen and give you feedback. Then practice!
- Express your own enthusiasm and excitement for the topic. One of my favorite teachers is Robert Sapolsky of Stanford. He lectures about biology and it is inevitably riveting. He illustrates many of the points I have mentioned here, but probably the one thing he does that surpasses them all is that he is madly in love with what he does. That energy and enthusiasm is like adding a big bright highlighter pen to whatever he is talking about. (He also tells stories extremely well, with tons of sensory details.)
#5. Create Personal Relevance. Ok, maybe I lied when I said #1 (create real connection) was the most important because itâs possible that this one actually is. The truth is, our brains have to process so much information we have to have some way of sorting out what gets through and what doesnât. (This is largely the job of the reticular activating system, BTW.) The bottom line is that most of us tend to pay attention and retain information to the degree to which it is personally relevant to us. This aspect of learning surpasses all others, including learning styles and everything else I have covered in this article. If you really want or need to know something, youâll read the poorly written pamphlet that came with your vacuum cleaner. If you donât (because your brain has tagged it as ânot relevantâ), tap dancing elephants may not even help. This is an issue in any sort of training, but the distance in distance learning can serve to exacerbate the challenge, which is why I believe it is even more critical to pay attention to in that space.
Here are a few examples of things you can do:
- Have students connect the learning to something real in their own lives. I have noticed that even when I think it is obvious, sometimes their brain doesnât make the connection until you ask for it. Again, you can do this through having people type in examples on the chat and pulling some out, having one or two share a story, and/or put them into break rooms to discuss and then come back and share.
- Simply keep asking âAnd how is this relevant in your work, life, relationship, etc.â This will also prime them that you are going to ask that question so they may even listen for more relevance.
- Ask âWhen would this be important to know/understand?â
- Use images and examples that reflect a broad community and especially the community you are teaching. One way to NOT make things personally relevant is to use images and examples that donât reflect peopleâs reality, ethnicity, etc.
- Tell real, authentic, raw and vulnerable stories from your own life. Because at some point the human experience has a lot of overlap. Your struggles and painâif not sugar-coated and told with deep authenticityâmay be close enough to someone elseâs to activate their connection to personal relevance. But be aware of the point above. If itâs a so called âfirst world problemâ your story may backfire.
Wishing you powerful learning and connection, no matter how you interact with your people. And if you want to dive deeper into this topic, see our recorded webinar on Creating Brain-Friendly training for much more more on how to make any training engaging, exciting and impactful.