Coaching by Level of Effectiveness
This post is Part Three in a series on the brain and consciousness. For more on the specifics of each level, including what is happening in the brain, see Part One and Part Two. For a complete overview of the Seven Levels of Effectiveness, Click Here.
Level 1-Hopelessness
Language Cues
I can’t; what’s the point; yeah but; you don’t understand; that won’t work; I’m worthless; resigned/passive victimhood; unable to see ANY other perspective. Saboteur voice is so loud client cannot differentiate saboteur from self.
Energy
Heavy, dense, tired, sad; coach can get sucked in and lose their own trust in the process
Coaching Tools
- Holding client in light and perfection
- Referral if necessary
- Process—using metaphor to be present to the energy
- Non-resistance
Level 2-Fear
Language Cues
What if ______ happens? It’s too risky; I need to be careful; I don’t do that sort of thing; (FEAR = False Evidence Appearing Real); stuckness.
Energy
Jangled, frenetic, and/or frozen, pulling away, backing up, client disappears
Coaching Tools
- Balance/Reframing
- Process—loving the fear
- Baby steps with accountability (create new evidence)
- Pointing to other areas of success
- Presencing the internal judge/saboteur
Level 3-Frustration
Language Cues
It’s not my fault; they did it to me; I need to get even; I’m better than s/he is; why is everyone else so much luckier than me? Complaints; blame things or people outside me; victim/retribution. I need to prove myself, justifications.
Energy
Hot, volatile, unstable, dangerous, unpredictable
Coaching Tools
- Help them focus on being a solution instead of a problem
- Fulfillment/values—who do you want to be?
- Strengths focus
- Calling forth the highest self
Level 4-Courage
Language Cues
Maybe; I might as well try; it can’t be any worse; it’s time
Energy
Unstable possibility; going for it without the evidence
Coaching Tools
- Any standard coaching strategies should work, however tight accountability is key because courage wanes on its own
- Cheerleading
- Acknowledging
- Baby steps with celebration
Level 5-Engagement
Language Cues
Let’s; I have an idea; what do you think of this? I think I can try that; let me tell you what I did this week that worked, email updates
Energy
Eager, willing, reaching out, part of something bigger, open heart
Coaching Tools
- Solution-focus
- Make sure there is a good mix of forwarding the action and deepening the learning
- Any competent coaching works great at this level and most coaching clients come to you in this level
- Vision / future self
Level 6-Innovation
Language Cues
I can see my patterns; what I have been doing no longer makes sense so I need a new way; what are the resources I can use; open to possibilities
Energy
Solid, thoughtful, reflective, unattached, open mind
Coaching Tools
- Share research-based information (brain, consciousness)
- Back off on tight accountability—if a person is truly in this level, they don’t need it
- Absolute honesty and truth telling, they can take it and are hungry for it
Level 7-Synchronicity
Language Cues
I have basically no complaints; I can see the blessing/gift; I need to shift something for myself in this situation
Energy
Peaceful, easy, joyous, light, open soul
Coaching Tools
- At this level, coaching needs a light touch
- Guided meditations, non-traditional methodologies such as Tarot, Numerology etc.
- Speak to spiritual perfection, hold paradox of human/spiritual
- Coach’s intuition
- Coaching becomes more of a partnership exploration and less traditional
- Focus on gratitude
Additional Tools
- 7 Levels – teach client this and start using the language. Simple questions like “what level are you in now?” and “what level do you want to be in?” are surprisingly effective
- Teaching about basic brain function (amygdala hijack)
- Mirror neurons – your body (as the coach) knows what is going on over there (in the client)
- At all levels, encouraging mindfulness of any form can also be hugely effective, either in the coaching session (as guided meditation or process coaching) or as homework
If the Seven Levels of Effectiveness intrigue you and yo’d like to learn more about recognizing them, understanding what is happening in the brain at every level, and innovative tools for shifting to higher levels, please join us for our Advanced Coaching Series—Neuroscience, Consciousness, and Transformational Coaching, open to all experienced coaches.